Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Bulky Trash Pick-up (5 for $50)
11-
Bulky Trash Pick-up (5 for $50)The Natick DPW has changed the "Bulky Waste Pickup" resetting the program to fit its original intent (as of 7/1/23), which was to give residents an means to dispose of bulky items that won't fit in a Blue PAYT bag (ie. regular curbside blue trash bags). Over the years this program has strayed a bit and somehow the "Y" fell off of "BULKY WASTE PICKUP." It became BULK to most residents and the unit of measure that has been used (a small pickup truck) is difficult to quantify and means something different from one resident to the next.
(IMAGE - here's a "small pickup truck" amount from the old "bulk" program)
It has been difficult to forecast the volume of waste each resident will put on the curb for pickup and the program costs have continued to outpace the collected fees.This new "bulky" program will better help us estimate the volume to expect weekly, cover associated costs, and will encourage residents to exhaust all other means of reuse and recycling of these items reducing the number of items that enter various waste streams. -
Bulky Trash Pick-up (5 for $50)
No bags will be picked up. Our staff need to see what items they're picking up, and if it can fit in a bag it should be placed in a Blue PAYT bag for curbside trash collection.
A maximum of 5 items are allowed per pick up for the 5 for $50.
-
Bulky Trash Pick-up (5 for $50)
There are no refunds. Our drivers are scheduled to pick up at the designated address as a bulky form was submitted.
-
Bulky Trash Pick-up (5 for $50)
We use different trucks for different items. One truck is used for metal, another for other items and a separate one for mattress and box springs. Please be patient, if you items are not picked up by 4:00 pm that day, please email, bulkytrash@natickma.org
-
Bulky Trash Pick-up (5 for $50)
Our staff will use their discretion in picking up 5 items and the remaining items will be left behind and stickered as being in excess of 5 items.
-
Bulky Trash Pick-up (5 for $50)
Residents are allowed to pay with an e-check online.
-
Bulky Trash Pick-up (5 for $50)
No, the staff will only pick up a maximum of 5 accepted items per week. You are welcome to submit a bulky pickup for the following week.
-
Bulky Trash Pick-up (5 for $50)
No, when you schedule a pickup prior to Thursday at 3pm, the pickup is the following Monday. If you choose to delay a pickup, please hold off scheduling.
-
Bulky Trash Pick-up (5 for $50)
You will only be charged the $35/item separate fee ("5 for $50" fee is not required).
-
Bulky Trash Pick-up (5 for $50)
We strongly encourage all residents to schedule & pay online (you asked & we built it!), but "yes" - we will still accept scheduling & payment in-person. We're doing this as a service to residents who do not have internet access & who might better appreciate face-to-face interaction.
NOTE: For in-person scheduling & payments, we only accept checks (no cash).
Please call the DPW with any questions, 508-647-6550
-
Bulky Trash Pick-up (5 for $50)
No, refunds will not be accepted after payment is processed.