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There are no refunds. Our drivers are scheduled to pick up at the designated address as a bulky form was submitted.
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(IMAGE - here's a "small pickup truck" amount from the old "bulk" program)
No bags will be picked up. Our staff need to see what items they're picking up, and if it can fit in a bag it should be placed in a Blue PAYT bag for curbside trash collection.
A maximum of 5 items are allowed per pick up for the 5 for $50.
We use different trucks for different items. One truck is used for metal, another for other items and a separate one for mattress and box springs. Please be patient, if you items are not picked up by 4:00 pm that day, please email, firstname.lastname@example.org
Our staff will use their discretion in picking up 5 items and the remaining items will be left behind and stickered as being in excess of 5 items.
Residents are allowed to pay with an e-check online.
No, the staff will only pick up a maximum of 5 accepted items per week. You are welcome to submit a bulky pickup for the following week.
No, when you schedule a pickup prior to Thursday at 3pm, the pickup is the following Monday. If you choose to delay a pickup, please hold off scheduling.
You will only be charged the $35/item separate fee ("5 for $50" fee is not required).
We strongly encourage all residents to schedule & pay online (you asked & we built it!), but "yes" - we will still accept scheduling & payment in-person. We're doing this as a service to residents who do not have internet access & who might better appreciate face-to-face interaction. Please call the DPW with any questions, 508-647-6550.
No, refunds will not be accepted after payment is processed.