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1. How are real estate values calculated?
2. How do I know if I am eligible for a personal exemption?
3. How do I obtain an excise abatement?
4. What is the personal property tax?
5. What is the tax rate?

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1. Are there any liquor licenses available in the Town of Natick? What is the procedure to obtain one?
2. How do I get permission for a banner to be hung in downtown?
3. How do I get permission for a block party in my neighborhood?
4. How do I schedule use of the Common?
5. How does one address the Board of Selectmen?
6. I would like to have traffic-calming road signs installed in my neighborhood because of safety concerns. What is the process?
7. Whom should I contact if I have a question on my water / sewer bill?

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1. What is a rail trail?
2. Where is the Cochituate rail trail?
3. Will the trail connect to the Natick Center MBTA Station?
4. When will it be built?
5. Why should Natick have a rail trail?
6. What kind of activities will be allowed on the trail?
7. What is the ROW being used for now?
8. Can I use the right-of-way now?
9. What is the status of the design?
10. Who would use or benefit from a rail trail?
11. What other rail trails are nearby?
12. How much will it cost to buy and to build?
13. Can we get the land for less money?
14. Can we take CSX land for the CRT by eminent domain?
15. How much will it cost to maintain?
16. Will the town lose property tax revenue from using the CSX right-of-way as a rail trail?
17. Have other towns been through this process?
18. What kind of environmental impact will there be from the rail trail?
19. What about parking?
20. What about the privacy of those living near the trail?
21. What is the impact of rail trails on property values?
22. Do rail trails attract crime and vandalism to neighborhoods?
23. Who decides if there will be a rail trail?
24. What is the Natick CRT Advisory Committee?
25. Will there be public transit on the CRT?
26. Will dirt bikes and ATVs be allowed on the trail?
27. How can I find out more?
28. Do you have questions not answered here?

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1. Did my bank pay my taxes?
2. I have an outstanding balance how much do I owe?
3. I don't have this motor vehicle anymore; now what do I do?
4. I just bought a new home; when will the tax bill be issued in my name?
5. I never received a bill. Why do I have to pay demand fees and interest?

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1. What is the Community Services Department?
2. What kinds of activities and services does the department offer?

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1. Building rental hours
2. How do I rent space at the CSC ?
3. Where can I find pictures of the rental facilities?

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1. What is the Natick Conservation Commission?
2. What do you need to know if you have Wetland areas on your property?
3. Why are Wetland areas important?
4. What are Wetland areas?

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1. Do only retired people volunteer?
2. How do I get a copy of the Natick Sentinel delivered to my house?
3. How do I sign up to volunteer?
4. I am a senior citizen or disabled. How do I receive help getting to a medical appointment?
5. I am confused about all of the different health insurances and prescription services. is there anyone who can help me?
6. I am younger than 60. Can I attend your programs?
7. I don't drive. How do I sign up for the Meals on Wheels Program?
8. I don't have a lot of spare time. Can I still volunteer?
9. I hear that seniors can get a parking pass which allows them to park for free in downtown Natick. How do I obtain one?
10. I prefer to take a cab, but they are so expensive. Can you help?
11. I still have questions about volunteering. What should I do?
12. My spouse is getting out of the hospital and needs some special medical equipment. Can you help?
13. What hours are you open?
14. What if I've never volunteered before?
15. What is the group called "Friends of the Natick Seniors, Inc."?
16. What programs and activities do you have?
17. Where is the Natick Senior Center located?
18. What kind of volunteer positions are available?

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1. Are plastic bags recyclable?
2. Should I wash my recycling before placing it in the bin?
3. Can I recycle styrofoam?
4. Can I recycle a motor oil bottle?

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1. What are the other job duties of the Environmental Compliance Officer?
2. Why did the town need to hire an Environmental Compliance Officer.
3. Who is the Environmental Compliance Officer?

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1. Who must file?
2. Where does one file?
3. What does one do when there is a change in residency?
4. Does a business certificate expire?
5. Is it required to display the certificate?
6. What are the fees?
7. What are the penalties for violating the provisions?
8. How can I file by mail?

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1. How can i get rid of this old propane tank from my barbeque grill?
2. I’m selling my house, why do I need to have my smoke and carbon monoxide detectors inspected? Where should they be located?
3. What is the best type of fire extinguisher for my home?
4. When am I allowed to burn brush outdoors?
5. When I call 911 for an ambulance, why is a fire truck sent as well?

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1. Can my retirement benefits be assigned or attached?
2. Do I get any interest on my refund?
3. How much may I earn by working after I retire?
4. What if I leave public service after I am vested but before I am old enough to retire?

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1. What are some of the benefits of receiving my bill electronically?
2. What are the benefits of paying a bill online?
3. What is Invoice Cloud?
4. What is the relationship between my town and Invoice Cloud?
5. What is PCI compliance and why is it so important?
6. Who has access to my account?
7. How does the system work?
8. Can I use an Apple / Mac to use the service?
9. What browsers are supported?
10. Do I need to register to pay a bill?
11. Why should I register to pay a bill?
12. Do I have to enter an email address to make a payment?
13. How do I find my account number to login?
14. I forgot my password, how do I find it?
15. When does a lockout message occur?
16. What forms of payment can I use?
17. What are the costs for paying online?
18. How will I know that my payment has been accepted?
19. Why did I get a paperless registration email?
20. Do I need to notify my bank or change bank accounts?
21. When can I pay?
22. Can I tell if my payment has been posted?
23. Will I have online access to my account?
24. How long will my payment history be maintained?
25. Will I be able to print a copy of my bill?
26. What is Auto-Pay?
27. What are scheduled payments?
28. I received an email stating “Thank you for going paperless,” but I did not sign up for paperless!
29. I accidentally deleted my current email notification, what should I do?
30. Who do I contact with questions about a bill or if I am having trouble registering?
31. What if this website is down, who should I notify?

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1. Why is my loved one acting this way?
2. Why does it matter if I view addiction as a disease?
3. Why is this so hard to talk about?
4. How do I know if this is actually addiction?
5. Where can I seek help for my loved ones?

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1. What do I do if online incident reporting is not right for me?
2. What if this happened in another town? Can I file a report using this online police citizen reporting system?
3. What if the incident happened on the Massachusetts Turnpike?
4. What is classified as a known suspect?

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1. How do I submit a bid?

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1. I want to sign my child up for various youth sports. When and where do I do that?
2. I would like to sign my child up for a program that states it’s for ages 6 - 9. My child is 5 but very athletic and would easily be able to play with the 6 - 9 year olds. Can I still sign her up?
3. I’ve noticed a sign board at the corner of the Natick Common and understand that we need to contact you in order to use it. What is the criteria?
4. Why can’t I just bring a group onto a field without contacting the Recreation Department?

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1. Does Natick have a stormwater program and why?
2. Does stormwater go to a treatment plant?
3. How do I add an irrigation meter?
4. My trash or recycling was not picked up today, what should I do?
5. What are the stormwater Best Management Practices (BMPs)?
6. What are the hours of the recycling center and where is it located?
7. What can citizens do to ensure pollutants are not carried off by rainwater?
8. What can I put out for recycling pickup?
9. What is stormwater?
10. What problems can stormwater cause?
11. When are my recyclables picked up?
12. When is curbside yard waste collection?
13. When is my trash picked up?
14. Where can I get a recycling bin?
15. Who should I call if a street light is out?

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1. What is the Natick Community Choice Electricity Supply Program?
2. What is electricity supply?
3. How do I benefit from the Natick Community Choice Electricity Supply Program?
4. What will my electricity supply price be as part of the Natick Community Choice Electricity Supply Program?
5. How do I participate in the program?
6. What if I don’t want to participate in the Natick Community Choice Electricity Supply Program?
7. What happens if I do not mail the opt-out postcard within 30 days?
8. What information do I need to opt out after the program begins?
9. Who is eligible to participate in the Natick Community Choice Electricity Supply program?
10. What if I am with another electricity supplier, but I want to participate in the Natick program?
11. When will I start receiving electricity from ConEdison Solutions?
12. How will the Natick Community Choice Electricity Supply Program affect my electric bill?
13. What is the Greener Option?
14. How do I choose the Greener Option?
15. Who do I call if my power goes out?
16. I am currently under NSTAR budget billing. Will I retain this service?
17. How long does the Natick Community Choice Electricity Supply Program last?
18. If I join the program am I still eligible for net metering?

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1. When is the Presidential (National) Election?
2. Who is eligible to vote in the November 8, 2016 election?
3. When is the last day to register to vote for the November 8, 2016 Presidential Election?
4. How do I register to vote?
5. Do I need identification to register to vote?
6. How do I know if I am registered to vote?
7. I registered to vote at the Registry of Motor Vehicles but did not receive a confirmation notice from the Town of Natick, what should I do?
8. I moved and changed my address at the Post Office does my voter registration transfer to my new community or my new address within Natick?
9. I recently moved and missed the voter registration deadline, may I vote at my previous polling location?
10. What is on the November 8, 2016 ballot?
11. Do I need to show ID at the polls?
12. Is Massachusetts holding early voting this year?
13. Where and when will early voting take place?
14. Who is eligible to vote at early voting?
15. If I vote early and change my mind and would prefer to go to the polls on Election Day, may I?
16. What hours are the polls are open on Election day, November 8, 2016?
17. How do I find out where I vote?
18. Who can vote absentee?
19. How can I get an absentee ballot?
20. May I request an absentee ballot for my child, spouse or parent?
21. My last residence is Natick and I am on active military duty, how can I vote?
22. I am a US citizen but live outside the continental United States, how can I vote?

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1. Who sets the rates?
2. When can rate payers raise or voice concerns to the Water & Sewer Commissioners?
3. Who can I call if I have a question with my bill?
4. Who can I call if I have a problem with my water or sewer service?
5. What is the rate setting philosophy for the Town of Natick?
6. Broken Water Meter?